A printer jam is one of the most frustrating things to deal with. After spending hours working on a major project or important document, you finally get around to printing it. And you finally get to know the printer is not working. Despite how frustrating it may be, you can rectify most paper jams pretty quickly. Often, all that you need to be do is to locate the main screen on the printer. The initial step is always to locate the main screen. Most printers will prompt users to clear a jam if there is a jam. An image or text will guide you to safely remove the jammed paper. Unless you've found a solution on the screen, don't panic. You can easily fix paper jams by following the following simple troubleshooting tips.
Reason 1
Bad, Old, or Wrapped Paper
Due to the COVID-19 pandemic, many organizations have required employees to work remotely. Old paper can cause a jam in printer trays if it has been sitting there for a while.
As they collect dust in the office, the paper sheets experience varying levels of humidity. When paper absorbs and sheds moisture, it warps or does not lie perfectly flat. Old printers may cause print quality issues like jamming.
How to Fix This Printer Jam:
This one is simple. You just need to put a fresh stack of a new paper in place of the old one. The cause of the problem may be something else if this does not help.
Reason 2
Pages are stuck inside the printer
Sometimes, perfectly good pieces of paper get stuck inside the printer for various reasons. Even people who aren't quite tech-savvy can usually solve the problem of getting paper out with a pretty quick fix.
How to Fix This Printer Jam:
Open the printer access doors if you're comfortable taking out the toner. Don't worry about it. There will be no parts to remove. We only need to look inside for a moment to see where the paper travels.
By opening it, we can see the different areas inside the printer where the lodged paper might be. Pages can sometimes become stuck in machines because they do not align perfectly with the various mechanisms. Unfortunately, it's a common problem with printers.
Reason 3
Incorrect Paper Size
Paper of the wrong size can quickly jam a printer. Size is extremely important to printers. Even a millimeter difference in a page can cause it to stop. As soon as there is a problem, an on-screen message will alert you of it. After that, you can fix the problem. If not, follow Reason 2 to manually clear it.
After you resolve a paper size-related jam, find out why the discrepancy occurred so you can fix it.
How to Fix This Printer Jam:
Identify what paper size is being used by the printer. Insert the correct size of paper if you noticed you didn't insert it correctly. If the paper size was incorrectly loaded, it should proceed normally.
Alternatively, you can also review the printer's job log. Select the job and review the paper size as well as the tray. Do they match? You will see a confirmation button onscreen. Ideally, this is the best scenario. If it isn't, resend it.
Reason 4
Printer Part Repair
If everything above does not work, it might be time to hire printer experts like your IT department or managed print service provider. Any printer or copier will occasionally require repair or replacement of parts as they wear out over time. It's time to perform such maintenance if you experience repeated paper jams.
How to fix this Printer Jam:
Is this possible, but you're hesitant to contact backup? Consult the printer's User Guide, specifically the section on Customer Self Repair. It is relatively easy to replace the rollers in the paper tray and the fuser as you need to replace them regularly.
It is likely that you can replace these parts yourself if you are handy enough. Having a strong grasp on their replacement is crucial since they're also the most common cause of print and paper jams.
If, however, you are not comfortable or have tried and still haven't succeeded, then call an expert. The IT team member or the print management technician will know exactly how to handle the problem without making it worse.
Therefore, this is how you can easily fix the major paper jamming issues. Moreover, if you need any assistance, you can get in touch with the expert team of Winkel Service. From printer installation to solving printer error codes we will help you in every way possible. Get in touch!
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